TriStar ZATCA Phase 2 Integration — Case Study
Overview
TriStar Technical Company / TriStar Technical Limited Compan
Client:
TriStar Technical Company / TriStar Technical Limited Company
Location:
Dammam 2nd Industrial City, KSA
Industry:
Manufacturing
Size:
10–25 ERP users
Duration:
October 26, 2025
Type:
ERPNext / ZATCA Phase 2 Integration Support
01
The Challenge
TriStar required ZATCA Phase 2 integration support for their ERP system and needed the process to be handled with proper documentation, commercial clarity, and secure access coordination.
Before moving forward, the client required a signed agreement and NDA between both parties to ensure commitment, secure data sharing, and non-disclosure to third parties.
Key challenges included:
- Requirement for ZATCA Phase 2 integration on ERPNext/Frappe Cloud.
- Need for clear quotation, revised proposal, and payment terms.
- Client required NDA execution before sharing access and proceeding.
- Frappe Cloud access had to be created for StandardTouch.
- Export invoice handling required explanation and coordination before implementation.
Our Solution
StandardTouch supported TriStar through the commercial, documentation, and technical preparation stages for ZATCA Phase 2 integration.
- Shared the quotation for ZATCA Phase 2 integration.
- Coordinated revised payment terms of 50% advance and 50% upon completion.
- Supported NDA documentation and reviewed client-side signing/stamping requirements.
- Shared revised proposal documents and coordinated proforma/quotation handling.
- Assisted with Frappe Cloud account creation for StandardTouch access.
- Scheduled and coordinated a meeting for export invoice explanation.
- Prepared the implementation path for ZATCA Phase 2 integration on the client’s ERPNext system.
02
Tech Stack
ERPNext
Frappe Framework
Frappe Cloud
ZATCA Phase 2 Integration
Services
ERP consultation
ZATCA Phase 2 integration quotation
proposal revision
payment term coordination
NDA support
Frappe Cloud access setup
export invoice explanation support
The Impact
Quantifiable Results
Quotation
Shared with client → Receipt confirmed by client
Payment Terms
Initial commercial discussion → Revised 50% advance / 50% upon completion accepted
NDA
Required before proceeding → Signed and stamped NDA shared by client
PO Status
Pending → Client confirmed PO and payment slip would follow
System Access
No access → Frappe Cloud account created on November 18, 2025
Export Invoice Discussion
equired clarification → Meeting scheduled for explanation and next steps
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