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TriStar ZATCA Phase 2 Integration — Case Study

Overview

TriStar Technical Company / TriStar Technical Limited Compan

TriStar Technical Company is a manufacturing company based in Dammam 2nd Industrial City, Saudi Arabia. The client had an estimated 10–25 ERP users and required ERP/ZATCA Phase 2 integration support for their ERPNext/Frappe Cloud system.
Client:

TriStar Technical Company / TriStar Technical Limited Company

Location:

Dammam 2nd Industrial City, KSA

Industry:

Manufacturing

Size:

10–25 ERP users

Duration:

October 26, 2025

Type:

ERPNext / ZATCA Phase 2 Integration Support

Bayaan Academy ERPNext Implementation, HR Customization & Operations Management System — Case Study 3

01

The Challenge

TriStar required ZATCA Phase 2 integration support for their ERP system and needed the process to be handled with proper documentation, commercial clarity, and secure access coordination.

Before moving forward, the client required a signed agreement and NDA between both parties to ensure commitment, secure data sharing, and non-disclosure to third parties.

Key challenges included:

  • Requirement for ZATCA Phase 2 integration on ERPNext/Frappe Cloud.
  • Need for clear quotation, revised proposal, and payment terms.
  • Client required NDA execution before sharing access and proceeding.
  • Frappe Cloud access had to be created for StandardTouch.
  • Export invoice handling required explanation and coordination before implementation.
Bayaan Academy ERPNext Implementation, HR Customization & Operations Management System — Case Study 4
Bayaan Academy ERPNext Implementation, HR Customization & Operations Management System — Case Study 5

Our Solution

StandardTouch supported TriStar through the commercial, documentation, and technical preparation stages for ZATCA Phase 2 integration.

  • Shared the quotation for ZATCA Phase 2 integration.
  • Coordinated revised payment terms of 50% advance and 50% upon completion.
  • Supported NDA documentation and reviewed client-side signing/stamping requirements.
  • Shared revised proposal documents and coordinated proforma/quotation handling.
  • Assisted with Frappe Cloud account creation for StandardTouch access.
  • Scheduled and coordinated a meeting for export invoice explanation.
  • Prepared the implementation path for ZATCA Phase 2 integration on the client’s ERPNext system.

02

Tech Stack

ERPNext
Frappe Framework
Frappe Cloud
ZATCA Phase 2 Integration

Services

ERP consultation
ZATCA Phase 2 integration quotation
proposal revision
payment term coordination
NDA support
Frappe Cloud access setup
export invoice explanation support
Bayaan Academy ERPNext Implementation, HR Customization & Operations Management System — Case Study 1

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The Impact

Quantifiable Results

Quotation

Shared with client → Receipt confirmed by client

Payment Terms

Initial commercial discussion → Revised 50% advance / 50% upon completion accepted

NDA

Required before proceeding → Signed and stamped NDA shared by client

PO Status

Pending → Client confirmed PO and payment slip would follow

System Access

No access → Frappe Cloud account created on November 18, 2025

Export Invoice Discussion

equired clarification → Meeting scheduled for explanation and next steps

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